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Victoria Square Apartments FAQs

Browse the Victoria Square Apartments frequently asked questions by selecting a category below. If you have a question that is not listed, please contact us.

Booking & Check-In

Information about bookings, payments and check-in.

Q: What time is check-in and check-out?

Check In 14:00:00
Check Out 10:00:00

Q: Do you require a security bond upon check-in?

We require a $250 Pre Authorisation on your credit card or a $500 cash bond which will be returned once the room has been inspected.

Q: Is after hours check-in available?

Yes, please contact us prior to arrival to confirm arrival procedures.

Q: Can I have a late check-out?

Yes subject to availability, please enquire at reception to see if we are able to accommodate you.

Q: When do I have to pay a deposit?

You will need to pay a deposit upon booking. Please refer to our terms and conditions on the booking page for details.

Q: What are the reception hours?

The reception hours are 8:30am to 5:00pm monday to friday and 9:00am to 12:00pm on Weekends.

Q: Can I book theme park tickets at reception?

Yes we can book most Gold Coast attractions for you at reception.

Click Here to book your tours and attractions prior to arrival.

Services & Facilities FAQ's

General information about our accommodation services and on-site facilities.

Q: Is there Internet or WiFi access available?

WiFi is available at Victoria Square. Charges apply.

Q: What facilities do you have?

  • Heated Saltwater Pool
  • Childrens Wading Pool
  • Spa
  • Sauna
  • Gym

Click here to read more about our facilities

Q: Is there car parking available?

Yes every room is assigned a car parking space.

Q: Is all linen provided?

Yes all linen is provided during your stay with us.

Q: How often are the rooms serviced?

On the 4th day for a 7 night stay or more.

Q: Is the pool heated?

Yes our pool is heated.

Location FAQ's

General information about our location.

Q: How close is Surfers Paradise & Broadbeach?

Surfers Paradise is only 5 kms away however we are located right in the heart of Broadbeach

Q: Are there shops or restaurants nearby?

Broadbeach mall is full of great restaurants and shops within minutes walk

Q: Is there public transport nearby?

Public transport is available from only a few minutes walk including the brand new Gold Coast Light Railway system

Q: Where can I buy groceries locally?

There is a Woolworths in the Oasis shopping mall opposite Victoria Square.

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