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Victoria Square Apartments FAQs

Browse the Victoria Square Apartments frequently asked questions by selecting a category below. If you have a question that is not listed, please contact us.

Booking & Check-In

Information about bookings, payments and check-in.

Q: What time is check-in and check-out?

Check In 14:00:00
Check Out 10:00:00

Q: Do you require a security bond upon check-in?

We require a $250 Pre Authorisation on your credit card or a $500 cash bond which will be returned once the room has been inspected.

Q: Is after hours check-in available?

Yes, please contact us prior to arrival to confirm arrival procedures.

Q: Can I have a late check-out?

Yes subject to availability, please enquire at reception to see if we are able to accommodate you.

Q: When do I have to pay a deposit?

You will need to pay a deposit upon booking. Please refer to our terms and conditions on the booking page for details.

Q: What are the reception hours?

The reception hours are 8:30am to 5:00pm monday to friday and 9:00am to 12:00pm on Weekends.

Q: Can I book theme park tickets at reception?

Yes we can book most Gold Coast attractions for you at reception.

Click Here to book your tours and attractions prior to arrival.

Services & Facilities FAQ's

General information about our accommodation services and on-site facilities.

Q: Is there Internet or WiFi access available?

WiFi is available at Victoria Square. Charges apply.

Q: What facilities do you have?

  • Spa
  • Sauna
  • Gym

We are happy to announce that renovations have commenced on the fourth floor pool and recreational areas at Victoria Square Holiday Apartments. Works is currently in progress, please contact us if you have any questions. We appreciate your understanding during this time.

Click here to read more about our facilities

Q: Is there car parking available?

Yes every room is assigned a car parking space.

Q: Is all linen provided?

Yes all linen is provided during your stay with us.

Q: How often are the rooms serviced?

On the 4th day for a 7 night stay or more.

Location FAQ's

General information about our location.

Q: How close is Surfers Paradise & Broadbeach?

Surfers Paradise is only 5 kms away however we are located right in the heart of Broadbeach

Q: Are there shops or restaurants nearby?

Broadbeach mall is full of great restaurants and shops within minutes walk

Q: Is there public transport nearby?

Public transport is available from only a few minutes walk including the brand new Gold Coast Light Railway system

Q: Where can I buy groceries locally?

There is a Woolworths in the Oasis shopping mall opposite Victoria Square.

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